Tracking board

Add shipments by tracking number and watch them move from pending to delivered as carriers report updates.

Overview

The Tracking board is where you monitor parts and shipments. You add a tracking number, assign it to a technician, and Squeezydo polls the carrier and moves the shipment through its statuses automatically — no manual status updates required.

Statuses, ETAs, and the event timeline come from the carriers themselves. Squeezydo refreshes them in the background, and you can force a refresh at any time from a shipment's detail panel.

Adding a tracking

Click Add Tracking in the top-right of the board. Paste a tracking number and Squeezydo detects the carrier as you type.

  • Tracking number— required. UPS (1Z…) and USPS numbers are recognised automatically; FedEx is detected when the number is explicitly labelled.
  • Description — optional, e.g. “Compressor for unit #42”. Helps you find the shipment later.
  • Assign to— required. Every shipment belongs to a technician, who can then be notified as it progresses.
Carrier not detected?
The carrier badge only appears for numbers we can identify by shape. You can still add the shipment — once the carrier starts reporting, the carrier is filled in for you.
Plan limits apply
Each plan caps how many active trackings you can have. If you hit the cap, a banner appears at the top of the board with a link to upgrade.

Views

Use the view toggle in the header to switch how shipments are laid out. Your choice is remembered.

  • Kanban— columns for Pending, In Transit, Out for Delivery, Delivered, and Confirmed. Cards are sorted by soonest ETA. In the Delivered column, anything older than 7 days is tucked behind a Show older toggle to keep it tidy.
  • List— a dense, sortable table of every shipment matching your filters.
  • Timeline— a chronological feed of recent tracking activity across all shipments.

Statuses

Every shipment has exactly one status. The first five form the normal delivery path; the last two flag problems.

StatusMeaning
PENDINGJust added, or the carrier has the label but the package has not moved yet.
IN_TRANSITThe carrier has picked up the package and it is on its way.
OUT_FOR_DELIVERYOn the delivery vehicle and expected to arrive today.
DELIVEREDThe carrier reported delivery, or someone used Mark Delivered manually.
CONFIRMEDA technician confirmed they physically received the parts — the final step after Delivered.
EXCEPTIONThe carrier flagged a problem (failed attempt, held at facility, damage). Check the carrier for details.
EXPIREDThe carrier stopped returning updates for this number; tracking can no longer be refreshed.
Delivered vs. Confirmed
Delivered means the carrier (or a manual action) says the package arrived. Confirmed is the extra step where the assigned technician acknowledges they actually have the parts in hand.

Filters & search

The filter bar above the board narrows what you see:

  • Active / Archived— toggle between live shipments and ones you've archived.
  • Search— match on tracking number, description, or customer.
  • Technician— show only one technician's shipments.
  • Carrier— filter to UPS, FedEx, USPS, DHL, or Other.

The detail panel

Click any card to slide open its detail panel. From here you can:

  • Follow the delivery progress bar and the full event timeline reported by the carrier.
  • Copy the tracking number or open it on the carrier's own site in one click.
  • Refresh to pull the latest carrier update on demand.
  • Reassign the shipment to a different technician.
  • Mark Delivered when the carrier is lagging, or Archivea shipment you're done with.
Exceptions and expiries
When a shipment hits EXCEPTION or EXPIRED, the detail panel shows a banner explaining what happened so you can chase the carrier.

Exporting

Use Export CSVin the header to download the shipments matching your current filters — handy for reporting or sharing outside Squeezydo.

Export is available to admins and dispatchers. Technicians don't see the button.