Where to Order OEM Appliance Parts (and How to Keep Track of Them)

If you're newer to the trade, knowing where to source genuine parts is half the battle. Here's a rundown of the suppliers most shops use and what each is good for.

The main OEM parts suppliers

Marcone is the big one — huge inventory, multiple brands, and accounts geared toward pros. If you're doing volume, this is usually the backbone.

Reliable Parts is another large distributor with strong regional warehouse coverage, which often means faster ground delivery depending on where you are.

Encompass is strong on electronics and harder-to-find components, especially for newer connected appliances.

PartSelect and AppliancePartsPros are easy to search by model number and great when you need to confirm the exact part fast, though pricing isn't always the best for high volume.

Don't rely on a single account

The smart play is having two or three accounts so you can compare price and, more importantly, delivery time. Sometimes the cheaper part that's three days farther away costs you more once you count the extra trip. (If you're not sure how delivery times stack up, see our guide to carrier shipping times.)

The supplier isn't where things go wrong

Here's the part nobody tells you: the supplier isn't usually the problem. Things go wrong after the order, when you've got parts coming from different places, on different carriers, landing on different days — and no single place showing you the status of all of them. That's how a part arrives, sits in a box, and the job slips a week because nobody noticed.

So whatever supplier you use, pair it with one habit: every order goes into one list, tied to the job and the customer, with its tracking number. When you can glance at one screen and see "three parts in transit, one delivered, schedule that one today," the ordering part stops being stressful. That's exactly the gap automated parts tracking is built to close.

FAQ

Where do appliance repair shops buy OEM parts? The most common distributors are Marcone, Reliable Parts, and Encompass for volume, plus PartSelect and AppliancePartsPros for quick model-number lookups.

Is it better to use one supplier or several? Most established shops keep two or three accounts so they can compare both price and delivery time, since the closest warehouse often matters more than the lowest price.

How do I keep track of parts from multiple suppliers? Log every order against its job with the tracking number in one place. Manual sheets work at low volume; automated tracking helps once orders pile up.